Privacy Policy – ClearHaven™
At ClearHaven™, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website, www.clearhavensleep.com (the “Site”).
1. What Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
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IP address
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Browser type and version
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Time zone
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Cookies
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Pages viewed and interaction time
Additionally, when you make a purchase or attempt to do so, we collect:
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Your name
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Billing and shipping addresses
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Email address
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Phone number
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Payment details (processed securely via Shopify or a trusted payment processor)
2. How We Use Your Information
We use the information we collect to:
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Fulfill orders and process payments
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Send order confirmations and shipping updates
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Communicate with you (including support)
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Prevent fraud and ensure secure transactions
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Provide you with product info, offers, and promotions (only with consent)
3. Sharing Your Information
We never sell your personal information.
We may share limited data with third parties to help us provide our services:
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Shopify – our e-commerce platform
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Payment processors – to process transactions
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Shipping providers – to fulfill your order
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Analytics tools – to understand how our site is used (e.g. Google Analytics)
4. Cookies
We use cookies to optimize your experience. These help us remember your preferences, keep your cart active, and provide anonymous usage stats. You can disable cookies via your browser settings at any time.
5. Your Rights
Depending on your region (e.g. EU, UK, California), you may have rights including:
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Accessing or correcting your personal info
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Requesting deletion of your data
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Opting out of marketing emails (via unsubscribe link in any email)
To make any of these requests, contact us at: support@clearhavensleep.com
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
7. Minors
This site is not intended for individuals under the age of 16. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date.
9. Contact Us
For more information or to make a privacy request, contact us: