Terms of Service – ClearHaven™
Welcome to ClearHaven™. This website is operated by ClearHaven™ Sleep Co. Throughout the site, the terms “we”, “us” and “our” refer to ClearHaven™. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those referenced herein.
Please read these Terms of Service carefully before using our website or placing an order.
1. Use of Our Website
You may not use our products or site for any illegal or unauthorized purpose, or in any way that violates applicable laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.
2. Accuracy, Completeness, and Timeliness of Information
We do our best to ensure that all information is accurate and current, but we are not responsible for any inaccuracies or omissions. The material on this site is provided for general information only and should not be solely relied upon for making decisions.
3. Products and Services
All descriptions of products, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
4. Orders and Payment
By placing an order, you confirm that all details provided are accurate and complete. You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse or cancel any order at our discretion.
5. Shipping and Delivery
Shipping times are estimated and not guaranteed. You acknowledge that in times of high order volume, delivery may take up to 20–30 days. For more details, please see our Shipping Policy.
6. Returns and Refunds
We offer a 30-night sleep trial. If you are unsatisfied, you may request a return within 30 days of delivery, provided the product is clean and undamaged. For full return details, please refer to our Returns Policy.
7. Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of ClearHaven™ and protected by copyright and trademark laws. You may not use any of our materials without express written permission.
8. Third-Party Tools and Links
We may provide access to third-party tools or links which we neither monitor nor control. Use of such tools is entirely at your own risk. We are not liable for any third-party websites or services.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
10. Disclaimer of Warranties
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. Products are sold “as is” and “as available” unless explicitly stated otherwise.
11. Limitation of Liability
ClearHaven™ shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of our products or services.
12. Indemnification
You agree to indemnify, defend, and hold harmless ClearHaven™ and our affiliates from any claim or demand arising from your breach of these Terms of Service or your violation of any law.
13. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of New Zealand (or your local governing region if applicable).
14. Changes to Terms
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
15. Contact Information
Questions about the Terms of Service?
📧 Email us at: support@clearhavensleep.com